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Day 28 Premium

Problems, complaints & official life. official life

Living in Italy means paperwork — and sometimes things that don't work. Today arms you for both. You'll join sentences with the relative pronouns che and cui ('the office that closed', 'the reason for which I'm writing'), make a clear complaint ('Vorrei fare un reclamo'), set up your SPID digital identity to book appointments online, and write a proper formal email. This is the grown-up, official side of Italian an Indian student really uses.

Estimated time25 minutesGoalJoin sentences with che / cui and handle complaints, SPID and formal communication
Day 28 · 4 focused lessons

Your four lessons today

  1. Relative pronouns — che and cui

    Stop speaking in short, choppy sentences.

    Start lesson 18–10 min
    Relative pronouns — che and cui
  2. Making a complaint8–10 min
  3. SPID & online services8–10 min
  4. Formal email & calls8–10 min
India bridge

Hindi 'jo' is che; 'jis-se / jis-ke' is cui

Hindi 'jo' is the plain link, exactly like 'che' — jo aadmi bol raha hai (la persona che parla). The 'jis-se / jis-ke / jis-mein' forms kick in after a postposition, exactly like 'cui' kicks in after a preposition — il motivo per cui. On complaints, note the cultural gap: Italy wants you polite but direct, so skip the Indian-English over-apology ('sorry to disturb you, maybe…') — a calm 'Vorrei fare un reclamo' is firmer and gets you served faster.

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Next upDay 29 — Putting it all together