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Day 11 Premium

Phone, SIM, banking & post.

Today's lesson is the everyday-admin block — pronto on the phone, opening a student bank account at Intesa Sanpaolo or UniCredit, sending parcels at Poste Italiane, and paying paper bills at the tabaccheria. Four short transactional conversations where the right Italian phrase saves an hour of frustration.

Estimated time22 minutesGoalOpen a bank account, send a parcel, and manage your phone in Italian
Day 11 · 4 focused lessons

Your four lessons today

  1. On the phone

    Italians answer with 'pronto' (literally 'ready'). Brief, warm, no small talk — Italian phone etiquette in six phrases.

    Start lesson 17–9 min
    On the phone
  2. At the bank9–11 min
  3. At the post office8–10 min
  4. Bills, top-ups & renewals8–10 min
India bridge

Italian banks require originals + photocopies of everything

Bring to the bank: passport original + photocopy, visa sticker page copy, codice fiscale, Italian address proof (even a housing contract scan), and Indian address proof. Student accounts (conto studenti) under age 26 are usually free of charge (no canone). Expect 2-3 visits before the account opens — this is normal.

Open Day 11 cheat sheet 1-page PDF
Next upDay 12 — Codice fiscale, permesso & questura