Emergencies — 112, hospital, police.
Today's lesson is the urgent Italian — calling 112 (Italy's single emergency number), describing pain at the pronto soccorso, reporting a theft or lost passport at the police, and asking strangers for help on the street. Short, direct phrases delivered calmly. The vocabulary you hope you never need.
Pick a lesson to start
01Calling 112
Italy's single emergency number. Free, English-speaking operators, routes to police / ambulance / fire. State address slowly, three times.
02At the hospital
Pronto soccorso. 'Sto male' is the opener; 'mi fa male + body part' is the pain pattern. Triage colour codes — rosso urgent, bianco minor.
03Police — denuncia
Theft, lost wallet, stolen phone. The denuncia number unlocks insurance, embassy emergency-passport, and bank refunds.
04Asking for help
Lost, panicked, unwell. 'Mi scusi, ho bisogno di aiuto.' The pharmacy (green cross) is the closest non-hospital medical help.
Italian emergency numbers and insurance
118 = ambulance, 112 = European emergency (police/fire/ambulance), 115 = fire, 113 = police. Italy's SSN (Servizio Sanitario Nazionale) covers enrolled students for urgent care — always carry your tessera sanitaria. Pronto soccorso (A&E) is free with SSN. Non-urgent visits to a GP are €0-20 co-pay (ticket). Private clinics are expensive — avoid unless necessary.