Terms of Use

Plain terms. No surprises.

By using ArrivoBuddy, you agree to these terms. They are written in everyday English so you can actually read them. Where a term has a precise legal meaning, we explain it briefly.

Draft — pending review by a qualified Indian lawyer before launch. This page is published for transparency. Until the review is complete, treat its contents as a working version, not a final binding statement. Last reviewed by ArrivoBuddy: 3 May 2026.

Your agreement

These terms form a contract between you and [legal entity name to be added before launch], the operator of ArrivoBuddy. By creating an account, submitting a form, or buying Premium, you agree to these terms and to our Privacy policy and Disclaimer. If you do not agree, please do not use the service.

What the service is

ArrivoBuddy is an information service. It helps you organize information about studying in Italy. It is not legal, immigration, tax, or financial advice. It does not promise admission, scholarship, or visa outcomes. See the Disclaimer for the full statement.

Your account

  • You must be at least 18 years old to register, or have a parent or guardian register on your behalf.
  • You agree to give us accurate information and to keep your account password confidential.
  • You are responsible for activity on your account.
  • One account per person. Sharing accounts is not permitted.

Acceptable use

You agree not to:

  • Reverse-engineer, scrape, or copy the site’s content for commercial use.
  • Use the site to send spam, harass other users, or upload illegal content.
  • Misrepresent your identity, age, or eligibility.
  • Attempt to access another user’s data, payment, or progress.

Premium and payments

When Premium goes live, payments will be processed by Razorpay in Indian rupees. The price displayed on the Premium page is inclusive of any applicable GST. By paying, you grant ArrivoBuddy a one-time licence to provide the Premium content and tools described on the Premium page at the time of your purchase.

Premium is a one-time purchase, not a subscription. There are no recurring charges. Buying Premium does not create an agency relationship between you and ArrivoBuddy and does not change the nature of the service: we remain an information service.

Premium access is for one student. Sharing your login details with others is not permitted, and Premium materials you download may carry your name and email so they can be traced. We may limit or ask you to verify access if we detect unusual sharing activity.

Refunds are governed by the Refund policy.

No warranty on outcomes

ArrivoBuddy is provided “as is”. To the maximum extent permitted by Indian law, we make no warranty that the information on the site is current, accurate, or fit for your particular purpose. We do not warrant that the service will be uninterrupted or error-free, and we do not warrant any specific outcome including admission, scholarship, visa approval, accommodation, or employment.

Limitation of liability

To the maximum extent permitted by Indian law, our total liability to you for any claim arising out of your use of the service is limited to the amount you have paid ArrivoBuddy in the twelve months preceding the claim. We are not liable for indirect, consequential, or special losses, including loss of admission opportunity, loss of visa appointment, missed deadlines, or loss of scholarship eligibility.

Your responsibilities

You take full responsibility for your applications, your documents, your visa interview, and your travel arrangements. You agree that ArrivoBuddy is one of several sources you will consult, and that the final decision on every step rests with you. You agree to verify the latest official requirements before acting on any guidance presented on the site.

Termination

You can close your account at any time by emailing hello@arrivobuddy.com. We may suspend or close an account that breaks these terms, that we have reason to believe is fraudulent, or that has been inactive for an extended period.

Governing law and disputes

These terms are governed by the laws of India. Any dispute that we cannot resolve directly will be subject to the exclusive jurisdiction of the courts at [city to be confirmed before launch]. Indian consumer protection laws apply to consumer users; nothing in these terms reduces a right that Indian consumer law gives you.

Changes to these terms

We may update these terms as the service evolves. The “Last reviewed” date at the top of this page reflects the most recent revision. Material changes will be communicated to registered users by email at least 14 days before they take effect.

Contact

For any question about these terms, email hello@arrivobuddy.com.

Need to talk to a human about this page? Email hello@arrivobuddy.com — we will respond on a best-effort basis. Replace this email with your verified contact before launch.